Category: Publications

SAGA Software Integration + Prim.io ERP: Transform Operations, Keep Accounting Excellence

Posted on by Mirena Petrova
SAGA software prim.io

Are you using SAGA software for accounting but struggling to manage your growing e-commerce operations, marketplace sales, and inventory across multiple channels? What if you could keep your trusted SAGA accounting system while adding a powerful ERP layer that handles everything else — from Amazon and eMag sales to real-time inventory and logistics?

This is exactly what Prim.io delivers: a comprehensive ERP solution that can work seamlessly alongside your existing SAGA software, creating the perfect business management ecosystem for Romanian companies.

The Challenge: When SAGA Software Meets Modern Business Complexity

SAGA software excels at what it was designed for — robust accounting and financial management. However, today's businesses face operational challenges that go far beyond traditional accounting. Managing sales across multiple marketplaces like Amazon, eBay, and eMag while maintaining real-time inventory synchronization has become a daily struggle for many businesses.

Add complex logistics operations, multi-location management, and e-commerce automation to the mix, and you quickly realize that accounting software alone isn't enough. This is where the distinction between accounting software and ERP systems becomes crucial. While SAGA handles your financial backbone excellently, you need an operational backbone to manage everything else.

Understanding the Duo: ERP + Accounting Software

Think of it this way: SAGA software focuses on financial reporting, tax calculations, and accounting compliance — and it does this exceptionally well. Prim.io ERP, on the other hand, handles sales management, inventory control, e-commerce integration, logistics coordination, and production planning. Together, they create a complete business management solution where operational data flows seamlessly to financial reporting.

Prim.io ERP: Your Operational Command Center

Prim.io is a cloud-based ERP system designed to handle all business operations while integrating with accounting software like SAGA. It serves as your unified operational hub that brings together sales management, inventory control, and customer relationships in one platform.

The system excels at managing complex e-commerce operations. When you're selling on Amazon, eBay, eMag, and your own online store, Prim.io automatically imports orders from all channels, updates inventory in real-time, and prevents the nightmare of overselling. Your warehouse staff sees accurate stock levels, your customer service team has complete order visibility, and your management gets real-time business insights.

For logistics and fulfillment, Prim.io integrates with major Romanian shipping providers including Fan Courier, Cargus, and Sameday, while also connecting to international fulfillment networks. This means whether you're shipping locally or internationally, your entire logistics operation runs through one system.

Romanian Compliance: Built for Local Business Needs

One of the biggest advantages of using Prim.io alongside SAGA software is the built-in Romanian compliance features. The system automatically generates SAF-T files for ANAF requirements, ensuring you're always audit-ready. E-factura integration handles mandatory electronic invoicing, while e-transport compliance manages all transportation documentation for goods movement.

These compliance features work seamlessly with your existing SAGA setup. Operational data from Prim.io flows correctly to your accounting system while meeting all Romanian regulatory requirements, creating a compliance framework that covers both operational and financial aspects of your business.

How Prim.io Works with SAGA Software

The beauty of this duo lies in how smoothly operational data flows to financial reporting. During daily operations, Prim.io handles everything: orders automatically import from all marketplaces, inventory updates in real-time, shipping is managed and tracked, and customer data stays centralized and current.

At month-end, the magic happens. Instead of spending hours manually preparing data for your accountant, Prim.io generates comprehensive reports with all transactions, invoices, and movements in formats that integrate directly with SAGA software. Your accountant receives clean, organized data covering sales invoices from all channels, purchase transactions, inventory movements, payment receipts, and tax-compliant records.

This transformation eliminates manual data entry errors and saves countless hours of administrative work. What used to be a dreaded month-end process becomes a simple one-click export operation.

Implementation Strategy: Adding ERP Power to Your SAGA Foundation

Implementing Prim.io alongside your existing SAGA software follows a careful, phased approach designed to minimize disruption. The process begins with assessing your current SAGA workflows and mapping integration points between the systems.

During setup, Prim.io is configured to handle your specific sales channels, inventory locations, and operational workflows. The key is establishing proper data export formats that work seamlessly with SAGA, ensuring your accounting team can continue their existing processes with better, more complete data.

Staff training focuses on operational workflows rather than accounting changes, since your financial team continues using SAGA as before. The difference is they now receive comprehensive, accurate operational data instead of manually compiled information.

Ready to Transform Your Business Operations?

If you're currently using SAGA software for accounting but struggling with operational complexity, Prim.io offers the perfect solution. You can maintain your trusted SAGA accounting system while gaining powerful operational capabilities that scale with your business growth.

The next step is simple: schedule a personalized demo to see exactly how Prim.io ERP integrates with SAGA software. You'll discover the Romanian compliance features, see the integration process in action, and get a customized implementation plan for your specific business needs.

Don't let operational complexity limit your business growth. Contact the Prim.io team today and discover how ERP integration can transform your operations while keeping your SAGA accounting excellence intact.

Your Business Growth Opportunity: Get Prim.io with EU Funding

Posted on by Mirena Petrova

Picture this: You're running a growing business in Romania, juggling multiple sales channels, struggling with inventory management, and spending hours on manual processes that eat into your profits. Meanwhile, your competitors are racing ahead with digital solutions you think you can't afford.

Here's the game-changer: European Union funding programs can cover up to 90% of the cost to implement Prim.io, a powerful ERP system designed specifically for growing businesses like yours. This isn't just about acquiring software - it's about transforming your entire operation while maintaining your cash flow. This isn't a distant possibility—it's a concrete opportunity available right now through the West Regional Programme 2021-2027, under the "Digitalizarea IMM-urilor" (Digitalization of SMEs) call for projects.

The statistics are telling: only 17% of Romanian SMEs are digitalized. This creates a massive opportunity for forward-thinking business owners who act now. The question isn't whether you can afford to digitalize, it's whether you can afford not to.

In this article, we’ll break down exactly how this grant works and why Prim.io is the perfect ERP solution to meet its objectives and secure your funding.

What is the "Digitalizarea IMM-urilor" Grant?

This is a targeted funding call with a total budget of €15.38 million in non-repayable grants. It's designed specifically to help SMEs in the West Region (Arad, Caraș-Severin, Hunedoara, Timiș) increase their digital maturity.

Key Grant Details:

  • Grant Value: €10,000 to €100,000 per project.
  • Your Co-Financing: Varies by county, making it highly accessible:
  • 10% in Hunedoara & Caraș-Severin
  • 17% in Arad
  • 24% in Timiș

Goal: Achieve a minimum digital intensity level of 7 out of 12 key technologies (based on the DESI 2019 index).

Why Prim.io is the Ideal Solution for This EU Funding?

Think of Prim.io as your business's central nervous system. It's an ERP (Enterprise Resource Planning) system that connects all your business operations in one place – but without the complexity and astronomical costs of traditional enterprise software. Here's what Prim.io does in simple terms:

Unifies Your Sales Channels
Instead of managing Amazon, eMAG, your website, and physical store separately, Prim.io brings everything together. One dashboard, one inventory system, one source of truth.
Automates the Boring Stuff
Manual data entry, invoice generation, and inventory updates – Prim.io handles these automatically, freeing up your time for strategy and growth.
Gives You Real-Time Control
Know exactly what's selling, what's in stock, and where your money is going – all in real-time, from any device.
Scales With Your Growth
Whether you're selling 100 or 10,000 items monthly, Prim.io adapts to your needs without requiring a complete system overhaul.

And, last but not least, the grant finances specific, eligible activities. Prim.io is not just an option; it's the strategic choice because it directly fulfills multiple grant objectives in one integrated platform.

Here’s how Prim.io aligns with the fund's eligible expenses:

1. It Covers Core Eligible Software Solutions (Category A & D)
The guide explicitly lists the following as eligible, all of which are core features of Prim.io:

2. It Helps You Hit the Key Digital Intensity Targets
The grant's success is measured by your growth on the DESI index. Implementing Prim.io directly contributes to several of the 12 technologies, such as:

  • Using Cloud Computing services (Prim.io is a cloud-native platform).
  • Having a website with complex functions (integrated e-commerce).
  • Automating business processes and using data for insights.
  • Improving the use of ICT in daily professional activities.

3. It's a "Standard Software Solution" - A Key Eligibility Point
The funding guide emphasizes that custom-developed software is not eligible. Prim.io, as a configurable, off-the-shelf ERP solution, perfectly fits the requirement for "standard software," making the entire investment eligible for funding.

What Can You Actually Finance with the Grant for Prim.io?

When you build your project around Prim.io, your grant can cover:

  • Software Licenses: Both perpetual and subscription models are eligible.
  • Implementation & Configuration Services: The cost for our specialists to set up and tailor Prim.io to your workflows.
  • Data Migration Services: Moving your existing data securely into Prim.io.
  • Staff Training: Ensuring your team can use Prim.io effectively from day one.

Are You Eligible for the EU Funding?

Your company must meet these key criteria:

  • Be an SME in the West Region.
  • Have at least 2 full fiscal years of activity (established by Dec. 31, 2022).
  • Have recorded an operating profit in the previous fiscal year.
  • Not have CAEN codes in the IT field (e.g., software development).
  • The implementation location must have been registered before July 16, 2024.

Your Action Plan: From Idea to Funded Prim.io Implementation

Step 1: Start Your Mandatory Studies (Now!)
The application requires two key documents where Prim.io can be featured as the core solution:
Initial IT Technical Audit: To establish your current digital level.
Digital Feasibility Study (SFD): This is your project's blueprint. Here, you will justify why Prim.io is the optimal technical solution for your business needs and how it will help you achieve the target digital intensity.
Step 2: Prepare Your Application
Gather all company documents and build a compelling project proposal centered on Prim.io.
Step 3: Submit Your Application to December 4, 2025
Applications are submitted exclusively online via the MySMIS2021 platform.

Why Partner with Prim.io for Your Funding Journey?

Choosing Prim.io isn't just about buying software; it's about choosing a partner for a successful digital transformation. We provide:

Documentation Support: We can help provide the technical specifications and details needed for your Feasibility Study.
A Proven Solution: Our platform is designed for growing SMEs, ensuring your project is realistic and achievable.
A Clear Path to Compliance: Using Prim.io makes it easier to justify your project's eligibility and its alignment with the grant's digital intensity goals.

Don't Miss This Chance to Transform Your Business

The €15.38 million fund is finite, and the application window is strict. Companies that prepare early have a significant advantage. This is your moment to stop juggling disjointed systems and start running a streamlined, efficient, and data-driven business.

Ecommerce Fulfillment: Streamline Your Logistics Operations

Posted on by Mirena Petrova

The Cross-Border Fulfillment Mistake That Cost Thousands

Your electronics business is thriving across Europe. Orders pour in from Amazon, your local webshops, and eMAG in Romania. Success feels incredible—until Black Friday hits. In 48 hours, you oversell your bestselling products across four countries. The fallout is brutal and you are facing:

  • Angry customers flooding your inbox in multiple languages
  • Emergency air freight bills
  • VAT compliance nightmares
  • Weeks of reputation damage control

BUT you're not alone. 68% of growing ecommerce businesses in Central and Eastern Europe face similar multi-country fulfillment disasters that directly slash profits and customer trust.

The Hidden Costs of Poor EU Fulfillment

Why is that happening? When businesses calculate fulfillment costs, they focus on shipping rates and warehouse expenses. But operating across European markets introduces a "complexity tax" that can silently drain thousands from monthly profits.

VAT compliance issues represent the most expensive hidden costs. Average penalties range from €8,000 to €25,000 per country, and manual VAT calculations frequently lead to errors. OSS reporting has simplified some processes, but many businesses struggle with IOSS registration for shipments under €150.

Cross-border returns cost three times more than domestic ones - averaging €18 per return in the CEE region. Language barriers increase customer service time by 40% and often lead to additional returns. Also, multi-currency operations create challenges with exchange rate fluctuations eating 2-4% of margins, plus banking fees for transactions across EUR, PLN, CZK, RON, and HUF markets.

5 Signs Your EU Fulfillment Needs an Upgrade

VAT reporting stress - You spend hours weekly manually calculating VAT for different EU countries and feel uncertain about OSS versus IOSS requirements.

Multi-marketplace chaos - Different stock levels appear across Amazon.de versus Amazon.pl, with manual inventory updates across Allegro and eMAG throughout the day.

Cross-border shipping guesswork - You choose carriers based on habit without real-time comparison of EU delivery networks.

Language barriers - You rely on Google Translate for customer communications, and support tickets take twice as long for foreign customers.

Expansion feels impossible - Each new EU country seems overwhelming, with regulatory research taking weeks.

How Modern ERP Systems Can Transform EU Operations

Modern ERP systems treat the entire EU market as an integrated ecosystem rather than separate countries. This enables businesses to leverage single market advantages while automatically handling complexity.

Multi-country inventory synchronization provides real-time visibility across all channels, preventing overselling while optimizing stock distribution.

Automated VAT compliance calculates correct rates for each transaction, generates OSS reports, and handles IOSS requirements, preventing costly errors.

Smart shipping optimization evaluates all available carriers in real-time - DHL, DPD, GLS, InPost, Fan Courier - reducing costs by 20-35%.

Multi-language communication sends localized notifications in the customer's language with local tracking information, reducing inquiries by 55%.

Automated returns management handles country-specific policies and customs documentation, reducing processing time by 60%.

Measuring Success

Compliance: 99.5%+ VAT accuracy, 100% on-time OSS submissions, full IOSS compliance for sub-€150 shipments.

Efficiency: Cross-border processing under 45 minutes, returns under 5 days, multi-language response under 2 hours.

Financial: 15-25% shipping cost reduction, under 1% loss from currency fluctuations, 200%+ market expansion ROI within 12 months.

Conclusion

European ecommerce fulfillment doesn't have to limit your growth. With integrated automation, EU operations become a competitive advantage for rapid expansion while maintaining compliance and profitability.
The question isn't whether you can afford to upgrade EU operations - it's whether you can afford to miss the €717 billion European ecommerce opportunity.
Ready for transformation? Book a Prim.io demo for personalized workflow analysis, VAT automation demonstration, and ROI calculation for your EU markets.

AI Agents: From the buzz to the real help – The Prim.io Story

Posted on by Stefan Paskalev

From handling customer enquiries to transforming e-commerce - this is why AI agents are no longer just a marketing gimmick, but a real tool for businesses.


You know, at Prim.io we're a little (or a lot) obsessed with the possibilities that AI brings - and not in the "robots are going to take over the world" style. We see AI as a powerful tool that makes life easier - ours, our customers', and our entire community's. You can ask any of our team - they all pay for ChatGPT out of their own pocket because it saves them a bunch of time and effort.


But here's the problem- as much as we like ChatGPT (and Deepseek deserves a mention too), it's a universal tool. It can do a lot of things, but it doesn't have the specific knowledge a business needs to handle complex tasks effectively. And that's where AI agents come in.

AI agents in reality

AI agents are not futuristic robots from the movies - they are practical tools designed to solve specific challenges in commerce and online sales. From inventory management to improving customer service- they bring efficiency where it's needed. They automate routine tasks, adapt to change and provide constant stability, just like a "human" employee.

At their core, AI agents are powered by artificial intelligence, meaning they can process data, learn from patterns and make decisions. Unlike traditional software, which follows predefined rules, AI agents can adapt to new information and solve problems dynamically.

The AI agent can monitor stock in real time and signal when a product is running low, for example. Imagine the following situation: your best-selling product is running low during a weekend sale, and the AI agent not only alerts you, but also suggests the optimal quantity for a new Purchase Order based on previous Sales Orders. This is proactive management in action! Or imagine an AI chatbot that handles the wave of "Where's my order?" during Christmas sales, freeing up your team's attention for more complex enquiries.

And the best part? AI agents don't replace humans - they work alongside them, enhancing team capabilities and improving the customer experience.

How do AI agents help in the development of sales orders and online commerce?

Running a commercial business is like juggling a hundred things at once. Purchase Orders need to be shipped on time, stock needs to be monitored and customers need to be responded to quickly. That's where AI agents come in.

What do AI agents offer?

  • Inventory tracking: AI agents can monitor inventory and alert you when something is running low. They can even predict which products will be needed based on previous Sales Orders. No more surprises with empty shelves or outdated goods!
  • Personalized shopping: AI agents analyze customer preferences and recommend products that may interest them. For example.
  • Answering customer questions: all those "Where's my purchase order?" or "Is this product available?" – AI agents can answer instantly so your team doesn't spend their day coming up with the same answers.
  • Warehouse optimization: AI agents can automate warehouse processes by tracking new deliveries, optimizing the placement of goods and minimizing errors.
  • Delivery optimization: AI agents monitor delivery routes in real time, anticipating and avoiding delays. Faster deliveries = happier customers!

AI agents take over the tedious tasks so your team can focus on what's really important - building stronger customer relationships and business growth.

Why did we create our own AI chatbot?

At Prim.io, we know what it's like to manage a growing volume of customer inquiries. As our business grew, our team found themselves inundated with the same questions. Important questions, but also extremely repetitive.

So we decided to create an AI chatbot - but not on our own. We worked with OneAgentAI to develop a tool that was specifically tailored to our needs.

Here's how it works:

  • Trained for accuracy: our chatbot is trained based on our documentation, email correspondence and history of customer inquiries.
  • Takes care of routine tasks: handles about 70% of tickets to our report, answering frequently asked questions quickly and accurately.
  • Transmits complex cases to employees: when the chatbot detects a complex case, it transmits the conversation to a real agent, our colleague, along with all the necessary information, so that there is no unnecessary waste of time.

The result? So our team can focus on the really important enquiries, and customers get faster and better answers.

Our partnership with OneAgentAI has played a key role in building our agent chatbot into our customer service strategy. Their expertise helped us shape the generative AI tool to our specific needs and integrate it seamlessly into our workflows, expanding the capabilities of our colleagues in the report. While the chatbot continues to evolve as a learning agent, it has already had a noticeable impact on simplifying routine tasks and assisting our team in handling customer inquiries more efficiently.

Why is the future now?

For years, AI seemed like something that belonged in science fiction, but now generative AI is becoming more mainstream. AI agents are already here, transforming the way businesses operate - and retail and e-commerce are at the heart of this change.

Consider this: customer expectations are higher than ever. They want fast answers, impeccable service and personalized recommendations. AI agents are already transforming everyday business challenges into effective solutions, making advanced technology available here and now.

To continue to evolve, companies must adapt and use AI agents effectively, integrating both human agents and autonomous agents into their strategies. Here's how:
- Stay Competitive: Your competitors are already investing in AI tools to improve customer service, manage inventory, and optimize operations. Falling behind is not an option.
- Adapt to Growth: As your business grows, so do the challenges. AI agents help you handle growing workloads without chaos, allowing you to expand your operations without compromising quality and operational headaches.
- Future-proof your operations: AI isn't just a trend - it's the foundation of the next generation of business tools. By starting now, you're building a solid foundation for future innovation. The future belongs to the adaptive - AI is not a fad, it's the new normal.

At Prim.io, we see this every day and are convinced that AI not only solves today's business problems, but also shows what's possible tomorrow. AI isn't a technology of the future - it's already changing business. Are you ready?



Business problems with Prim solutions

Posted on by Mirena Petrova

If you feel that you are losing sight of the overall picture of your business because analyzing daily details takes a lot of time and resource, then perhaps the time has come to look at introducing an ERP system. If you want to stop being slaves to your business or if you feel lost in data, try to give an honest answer to the questions in the article. See for yourself whether the following descriptions apply to you and the functioning of your organization.

How much time are you wasting?

Using too many different applications can cause delays in managing key activities. Because of different channels and constant cross-referencing between them, your business has to devote more and more time to daily activities. Our ERP system integrates solutions and data into a single system with a common interface, making it easier for business units to communicate and work efficiently.

What are the business processes in your company?

If you're finding it increasingly difficult to manage inventory, satisfy customers, keep costs under control, then you may have “fuzzy” business processes. If this is the case, they need restructuring in order to achieve growth. Prim adds a number of analytical capabilities that create a much clearer picture for your management relating to what is happening in real time.

How do you manage your data?

Do you have manual data-intensive processes - do most of your departments use their own applications and processes to operate? In this case, you are likely spending too much time and resources on data entry. When information does not flow seamlessly between systems, reporting takes longer, errors occur more often and decision-making is more difficult.

When do you look for new opportunities?

Do you lack the ability to act quickly? Are you spending so much time running your business that you can't look for new opportunities? Prim includes advanced, intelligent forecasting capabilities that help you identify new and potentially profitable ventures.

How many questions remain unanswered?

Do you have a lot of unanswered questions about your business or do you spend hours looking for answers? Are you unable to find easy answers to important questions such as product line earnings or returns? If you do not find this type of information easily and quickly, it means your detached systems and lack of access to essential parameters slow you down. This will also slow down your analysis and decision-making.

The implementation of an ERP software is a fundamental solution and needs to be considered carefully.

This is an absolute must if you are going to implement a complete software solution like Prim for the first time. If you want to see a positive change in your business and achieve overall growth, it is important to take the necessary steps to see the benefits. You should bear in mind that the process requires patience, perseverance and motivation, and not only at the managerial level.

Prim.io & euShipments.com: Business Intelligence to Power Up Your Online Store

Posted on by Mirena Petrova



Running an online store is tough. Expanding internationally? Even tougher. That’s why Prim.io and euShipments.com have joined forces to make life easier for e-commerce businesses and give them a serious edge in global markets.

A Game-Changing Partnership

Prim—one of the most recognisable ERP platforms in Bulgaria - has teamed up with euShipments.com, the top courier and fulfillment service for online stores in the region. Together, we offer a full-service that helps online businesses scale effortlessly.

Today, online merchants sell through different channels and platforms - their own website, various marketplaces, physical stores and more. In this way, they can reach the maximum number of users and customers, but an ERP system is necessary to manage stock quantities, warehouses, online orders, finances and all business processes in their company.

The partnership between Prim.io and euShipments aims to facilitate online businesses and provide them with easy access to new markets in Europe.

Thanks to the collaboration, every e-shop that uses Prim.io as an ERP cloud solution also has a full portfolio of fulfillment and courier services provided by our company.

Selling Everywhere? You Need an ERP

Today’s online sellers operate across multiple channels - websites, marketplaces, and even physical stores. But without a solid ERP, keeping track of stock, orders, finances, and logistics is a nightmare. That’s where Prim comes in.

But what distinguishes Prim from other ERP platforms is that it helps merchants to optimise their deliveries in Bulgaria and abroad and to deliver competitively to local merchants in each country of the European Union. This is possible thanks to the integration with euShipments.com, the support for different tax rates for different countries, as well as the ability to fine-tune different forms in different languages ​​for each destination.

Why This Partnership Works for You

  • End-to-End Logistics – With Prim handling business processes and euShipments taking care of fulfillment and deliveries, you save time, effort, and money.
  • Seamless Courier Integration – A single contract with euShipments.com lets you ship orders across 27+ European countries with access to 30+ premium couriers.
  • Faster, Cheaper Deliveries – Use 10 fulfillment centers across Europe to store goods closer to customers, reducing transit times and costs.
  • Preferential Shipping Terms – Skip the hassle of negotiating courier prices—get exclusive rates through euShipments.com.
  • Automation & Ease – Manage everything through Prim’s unified ERP, CRM & BI platform, fully integrated with top e-commerce tools, payment systems, and logistics providers.


Global Expansion, Simplified

Many online businesses struggle to expand internationally due to a lack of reliable partners. Thanks to our partnership, Prim users now have everything they need to scale globally:

  • Fast, flexible shipping options: Land, air express, and economy shipping with top couriers.
  • Cross-border compliance made easy: Support for multiple tax rates, international documentation, and localised checkout experiences.
  • Lower shipping costs: Optimised delivery options for key markets like Germany, France, Belgium, and Italy.


Success Stories: Real Businesses, Real Results

Cocosolis: From Local to Global in 3 Years

When Cocosolis started growing beyond Bulgaria, they needed better control over sales and reliable international shipping. By integrating Prim ERP and euShipments.com, they scaled up to 20+ countries while keeping operations smooth.

“Before Prim and euShipments, we were doing well, but we knew our systems would break at scale. Now, we can handle double or triple the volume without issues, letting us focus on marketing and sales instead.”
– Plamen Stefanov, Co-founder, Cocosolis

Escreo: Smarter Operations, Faster Deliveries

For Escreo, managing an online store was time-consuming and inefficient - until they streamlined their business with Prim.io and handed over fulfillment to euShipments.

“With Prim, our internal processes became much more efficient, and euShipments developed a customized delivery service for us. Now, we serve customers faster and with greater reliability.”
– Yasen Rusev, Co-Founder & CEO, Escreo

Ready to Scale? Let’s Talk.

Running an online store is one thing—growing it internationally is another. With Prim + euShipments, you get the tools, automation, and logistics support to expand without the usual headaches.

Fill out the form below or reach out for a custom solution that fits your business needs.

Other ERP systems vs Prim Costs

Posted on by Dimitar Giulev

We know how important it is for everyone to upgrade their business with a qualitative ERP, without creating a huge hole in their budget. When we created Prim, we wanted to offer a truly working solution to every company, no matter how small or large. However, quality is inevitably linked to money, and often ERP costs are a major stumbling block to implementation. This has led to a complete rethinking of our product pricing. We've made it affordable - we've completely eliminated license costs, reduced implementation and training costs, and the monthly fee only depends on your needs.

ERP costs - licence pooling and monthly maintenance

The cost of purchasing an ERP license can be a very serious investment, and the implementation process can further that cost. Labour and product implementation time are normally added to the price. In most cases, the maintenance fee is paid on a monthly basis and is not included in the original license price. This increases the price even more, and if you realise you haven't made the right choice in terms of software... you'll have to pay even more.

To start working with Prim right away, you do not have to pay any license or invest your money in another initial expense. The difference between implementing Prim software and other ERP programs is precisely the low monthly cost and always fixed. This allows for more effective control of corporate finances without huge losses of time and money.

You set the functionalities and we immediately offer you an innovative software platform tailored to your budget. The monthly payment depends on the chosen price plan and includes the necessary basic and complementary functionalities of your business. In addition, this price includes maintenance, updates and hosting of the service. Things for which other ERP programs will require an additional payment.

“Shared implementation” of Prim as a one-off cost for ERP

Additional costs for our Prim software are one-off consulting services when the system is first set up. This includes creating roles and rights according to company needs, importing the information on counterparts/finances/nomenclature - in other words - a fully "shared implementation".

The idea of “shared implementation” is to build a new system in which a key client user is trained on absolutely all functionalities together with our consultant. Thus, in addition to clarifying the customer's business logic, the system is also adjusted to its way of working. For maximum process efficiency, we share our know-how and help with various successful business practices. During this implementation period (typically between 2 and 4 weeks), the key user understands fully how Prim works, and is taken through all the processes in detail.

"Light" cloud services, no cost for expensive hardware

"Heavier" ERP systems may require a serious investment in new hardware. Prim saves hardware costs because you don't need anything other than a device with Internet access to use our ERP solution. Data storage takes place entirely in the “cloud”. If our client experiences considerable growth and requires additional disk space, we can provide it for an additional fee or we can make the switch to another pricing plan.  

Reduced costs for ERP training 

The optimizations offered by an ERP are a benefit for the organization, but also one of the biggest problems for system implementation. It is often the case that managers in different teams cannot appreciate the need for such a system and/or do not have the necessary training.

As we have already mentioned, “shared implementation” can involve a real clash between the key customer user and our Prim consultant. After setting up and starting work, our team arranges a one-off training session for all other users of the system (completely free of charge) and introduces each functionality in detail.

By training future users (especially managers), we minimize possible problems in their work with the system. Implementation actually trains employees, and if more clarifications are needed, we also offer additional paid training, as well as free online training.

Your business deserves the best ERP.

At the best price.

Implementing Prim during COVID-19

Posted on by Mirena Petrova

Why is this a good time to implement Prim and how to turn the minuses caused by Covid-19?

Implementation and operation of Prim are greatly facilitated and structured to respond to the emergency situation. However, the greatest advantage of Prim as an ERP system is mobility - you and your employees can work from wherever you want, from any device of your choice. It gives you the freedom to work on the go - anywhere and anytime - in mobile applications with a wide range of functionalities. This facilitates the relationship with customers and suppliers and improves sales and ordering processes. In the present situation, it prevents unnecessary risks and allows you to work from anywhere, as long as you have access to the Internet.

Every step of the software implementation is online, by phone or via remote access software to share the computer (Team Viewer and AnyDesk). Our remote services include:

  • Consultations with our consultants to select the appropriate package and pricing plan
  • Consultation with our implementation team
  • Training your teams
  • Support Team Help
  • System operation video tutorials
  • Consultations on initial system setup
  • Import of counterpart/financial/nomenclature information
  • Adding a new sales channel (Amazon,eBay, eMAG, Opencart, WooCommerce, Cloudcart, Magento, etc.)
  • Adding shipping company

Prim lets you stay at home!

Use this time to carefully examine our software through a free demo version or a test system active for 30 days. This will give you enough time to assess whether the deployment of Prim as a cloud ERP system in your company is suitable for your business and an urgently needed action.