Ha Long Bay from a high viewpoint, with islands across the horizon and a ship on the water.

In a sea of AI,
find your island of truth.

A connected business foundation.
For your people. For your AI.
For whatever comes next.

Islands of truth

In a sea of AI,
a place to check the facts.

Your team and AI should not be working with different numbers. Prim.io connects your orders, stock and finance, giving you a shared starting point for questions, analysis and decisions.

Our commitment is simple: make Prim.io one of the easiest ERP for people and AI to work in together - without losing track of the records behind an answer.

Ask about the business

Start with a question about sales, stock or finance. Bring the relevant context into the conversation instead of explaining the business from scratch.

Do less repetitive work

Use built-in AI for practical jobs such as reading invoices, correcting addresses and matching payments.

Keep people involved

Let AI help with the preparation. Check important answers, handle exceptions and decide what happens next.

Meet Prim AI assistant

Sail with Prim AI assistant.
Your navigator inside Prim.io.

The Prim AI assistant is built into the system. Ask in plain words: it opens the right screen, explains how things work and pulls the numbers from your own business data.

Find your way

Ask the assistant to open a screen, explain a term or show you how something is done, step by step on the screen itself. It can also guide you through setting up a new system.

Read the numbers

Ask about sales, profit or who owes you money, then keep going: “and for January?” or “by month?”. Check what’s in stock, or look up a document by its number to see the amount and whether it’s paid.

Get unstuck

Ask why something isn’t working. The assistant answers from real support cases, such as why a document can’t be reversed or why you can’t issue an invoice from a certain office.

Type it, check it, save it

Describe a new customer in one sentence. The assistant shows what it understood and waits for your confirmation before it saves anything.

Prim AI assistant
Inside Prim.io
How were sales last month?
Sales last month were €48,320, 12% more than the month before. Want to see them by month?
New customer Blue Harbour Ltd., UIC 123456789
Here’s what I understood:
Customer: Blue Harbour Ltd.
UIC: 123456789
Create customer
Edit
Show me 5 most selled items this week
What is a stock audit?
Why can’t I reverse this invoice?

Example conversation. The AI assistant can make mistakes, so check important answers.

Connect your AI

Bring AI closer to the work.

The Prim.io MCP server gives compatible AI tools a way to work with supported Prim.io data and functions.

MCP is a standard connection between an AI application and another system. For your team, the useful part is the business context on the other side.

See the MCP connection
AI inside Prim.io

Small jobs add up.
Let AI help with them.

Not everything needs a chat window. Some of the most useful AI works inside the tasks your team already does.

Invoice scanning and classification

Read invoice information without retyping it all. Automatic classification helps organise it for the finance workflow.

Less document entry and manual sorting.

Address correction

Help clean up inconsistent delivery details as part of order preparation, rather than fixing them one at a time.

Clearer information for fulfilment.

Payment reconciliation

Help match payments with the relevant records, so the team can focus on the items that need a closer look.

Less matching. More time for exceptions.

Have a particular process in mind? Ask us to show it in a demo →

Use AI with care

Good data helps.
People still need to check.

AI can still make mistakes. Check important answers and be clear about what a connected tool can access or change.

A few things worth knowing.

Do I need an external AI tool?

Not for the built-in workflows. Invoice scanning, address correction and payment reconciliation are part of the Prim.io experience. MCP serves a different purpose: connecting a compatible external AI application to supported Prim.io capabilities. Ask us about availability for your setup.

What does MCP mean?

MCP stands for Model Context Protocol. It gives AI applications a standard way to connect to tools and data in other systems. See the Prim.io MCP page for more about the connection.

Does using business data stop AI from making mistakes?

No. Better source information helps, but an AI application can still misunderstand a question or draw the wrong conclusion. Check important outputs before using them to make a decision.

Where should we start?

Choose a task your team knows well. Bring an example of the process you want to improve, and we'll discuss the available tools, setup and what a useful result would look like.

What would you like to make easier?

Bring us a business question or a task that takes too much time. We'll start there.

Book a session

Photograph: Ha Long Bay from Titop Island, Arian Zwegers · CC BY 2.0. Cropped and masked for the sea-to-grid transition. No endorsement implied.